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Customer Feedback

Recent Customer Feedback from our Landlords, Tenants and Clients

"Selling and buying property causes huge concern for those of us inexperienced in the details. We have been fortunate to have found in Murray and Currie a team of people who have made the whole experience both smooth and very successful for us as sellers.

The most impressive aspect of engaging with Murray and Currie is that there is a true commitment to the client. We felt listened to and not dictated to, we were actively encouraged to make all of our thoughts and concerns clear and we quickly felt a sense of trust in their professionalism. A dynamic and positive approach would be a simple summary, but behind that there has been true attention to detail and an open and honest discussion of any questions we had. No query is too insignificant for them and the quick and clear communication they maintained throughout meant that we felt fully part of the selling process whilst trusting that the highest standards were being maintained. There seems to be no such thing as a problem for them as every challenge was quickly and successfully resolved without any drama at all.

The preparation of the photos/video and the sales materials was exceptional and we felt that we could suggest and comment without fear of causing any slow-down in the process. The support and advice was first rate and meant that the whole experience was streamlined and actually enjoyable for us.

The experience has left us feeling less like clients and more like friends who worked together to achieve an agreed goal. That has not been our experience in the past, so we would say that Murray and Currie offer something really quite special in the crowded property market and we would recommend them wholeheartedly." Mr and Mrs AJ – Howe Street, Edinburgh

"Murray and Currie manage a number of residential properties for me and I have no hesitation in stating my complete satisfaction in the manner in which the company conducts its business. They have exceeded my expectations on achieving target rentals and I have total peace of mind that while I am away on business in other parts of the UK or abroad, all aspects of maintenance, rental collection and administration is carried out to the highest of standards. Vic Booth - Managing Director - Balgownie Development Company Ltd

"The shape and strategy of our business has changed significantly since 2009 with the lettings side of our business now 139 strong; a significant portfolio by any measure. We would have no hesitation in allocating more properties to you and your team and we look forward to a continuing partnership in this regard. Murray & Currie is an important partner and the Directors at Westpoint would have no hesitation in promoting your services to other 3rd parties as and when is necessary. I thought it prudent to highlight our satisfaction with your services to date; principally

(1)          the quality of tenant you routinely present

(2)          the credit checking processes that you engage

(3)          the relationship you consistently build between the tenant and the landlord/client

(4)          handling of tenant queries and snagging

(5)          prompt rental payments

(6)          speed of re-let (when a property does become available again; something which doesn’t happen too often!)" 

Graham T McNeil - Managing Director - Westpoint Homes

"During my time dealing with Murray & Currie both professionally and personally, they have shown themselves to be first class operators, and absolute professionals putting the customer at the forefront of everything they do. I would have no hesitation recommending them to anyone!" Mark Goodall - Senior Business Manager - Royal Bank of Scotland

"Having located to Scotland from Holland, it was both refreshing and reassuring to work with an agent such as ‘Murray & Currie’, who I found to be hard working, attentive, reliable and available 24 hours a day. We talked and they listened and we were delighted to be furnished with a house that ticked every box which I believe we would not have achieved had we not been working with ‘Murray & Currie’." Ton Christiaanse - CEO - Vion Food Group